Monday, October 15, 2007

“7 Tips for Sales Calls”

Calling customers on the phone and having a one-on-one phone consultation can be an extremely lucrative and effective sales tool. You need to follow a specific three step format in which you understand their situation, present the ideal situation, and demonstrate how your product can help them achieve an ideal situation.

Following is a list of 7 tips that can help you get the most out of the call.

Sales Call Tip #1: “What’s in it for me?” Customers need to know what they will get out of the phone call. You should state the goals of the phone call right from the beginning. You have to convey this to the person you are selling to and reiterate it throughout the call. Give them valuable information so they don’t feel like you are just selling to them.

Sales Call Tip #2: If you don’t have a product you can become a coach. Your knowledge is valuable. You can offer a consultation. You are essentially selling your time and knowledge.

Sales Call Tip #3: Ask people to be specific. Don’t just let them say they want a lot of money per month. Make them give an actual number like earning $10,000 per month.

Sales Call Tip #4: Be real with people. Don’t let people cheat themselves. Give them the straight truth.

Sales Call Tip #5: You are not going to close every call. So don’t worry if you don’t sell them by the end of the call.

Sales Call Tip #6: Don’t prejudge people because you never know. If you prejudge people then you could miss out on lots of potential cash.

Sales Call Tip #7: Don’t be afraid to ask. You have to ask questions. You have to ask for what you want. You have to be confident when you ask.

Apply these tips to your sales calls and you will increase the potential for greater profits. Your customers will be more comfortable with you and have confidence that by purchasing a product from you they are purchasing the magic solution they have been search for.

Warmest regards,

Matt Bacak

P.S. If you haven't signed up for myPowerful Promoting Tips yet, then youare really missing out,

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P.P.S. Do you want to be updated on the new things I'm doingto market my companies? Then you need to grab a copy of my`Internet Marketing Dirt'. It's now better than ever before!

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Friday, October 12, 2007

“The 3 Step Selling Process of a 1 Hour Phone Call”

So you have the customer on the phone. Now, how do you sell to them? Follow this format to help you earn the most money and please your customer at the same time.

3 Step selling process for a one hour call:
Step #1: First 15-20 minutes – During this time you have the customer tell you what their problem or situation is. Tell them that you have two goals for the phone call: 1) you want to learn more about them and help them out with strategies and 2) you want to show how you can help them.

So let them tell you what they are looking for. Have them explain where they are at. Give them free reign to tell you anything and everything. You can use this information as ammunition later on in the call when you sell to them.

Following is an example of the first step in action. The client is in the Internet Marketing industry:
Ask why do you want an online business? Then have them tell you everything they think about this question. Note their answers. Figure out what they really want at the core. For example, they may have trouble getting what they want out of life because they can’t accomplish their goals.

************
Step #2 of the call is to explain an ideal situation or ideal solution.
For example, with regard to your goal setting this is how it “should” work…..
Explain it to them. You want them to understand how it is supposed to work and if they can get it to work this way then they will achieve whatever goal it is that they want to achieve. Ask them if they understand how an ideal works. If you’ve done a good job of explaining it then they will say “yes”. Then you show how you can help with to achieve the ideal which leads to step #3.

Step #3 of the call is to offer a solution. Your solution is the explanation manifested. This means that you show how the reasons they listed in step #1 could be solved by using your product and service.

Tip: You need to be interactive during the whole call. Don’t just talk at them. They will sell themselves more often than not if you let them talk, answer questions, and ask questions.

Tip: It’s logical to proceed forward, but humans are not logical, they are emotional.

You should also know the “CAB” Principle:
“Cut, agitate, and Bend”
Cut: Find out what bothers them.
Agitate: Let them see that there is a better way and how much better their life could be. Make them feel like their problems are much deeper than they realize.
Bend: Bend them in your direction and show them that your product or service could help them become closer to the ideal situation.

Tip: People don’t like to be sold. People like to make decisions themselves. People love to sit on the fence. So sometimes you have to push them off the fence in your direction.

Tip: These tips apply to any product or service that’s why we can refer to products as widgets.

KEYWORD LIST:
Sales call
One hour phone consultation
Internet marketing
Customer
Cab principle
Sell
Selling

Warmest regards,

Matt Bacak

P.S. If you haven't signed up for my
Powerful Promoting Tips yet, then you
are really missing out, go here:

http://www.promotingtips.com

P.P.S. Do you want to be updated on the new things I'm doing
to market my companies? Then you need to grab a copy of my
`Internet Marketing Dirt'. It's now better than ever before!

Go here and get a copy: www.internetmarketingdirt.com

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